To be eligible for a return and/or exchange, your items must be unused, unworn, and in the original condition and packaging (if applicable) that you received within 30 days after purchase. Unfortunately, after 30 days we are no longer able to process any refunds or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your return.
We will also notify you if your refund is approved or denied. If your refund is approved, your refund will be processed and a credit will automatically be applied to the original payment method, within 3-6 business days, for the value of the returned item and any applicable taxes associated with it. Shipping costs are NON-REFUNDABLE.
PERSONALIZED ORDERS ARE NOT NON-REFUNDABLE.
Once we receive your exchange, we will send you an email to notify you that we have received your return.
We will also notify you of the exchange status and tracking information of the exchanged item.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. If you’re shipping an item worth more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We make no guarantees and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it takes for your exchange product to reach you may vary.
For ALL returns/exchanges, please email us at firstname.lastname@example.org and include your order number to initiate the refund/exchange process.